This column was contributed by a association member.
My fiance and I entered sofabed etc in adjustment to buy a sofabed. While the salesman, Jeff, was friendly, affable and took the time to assignment with us, the abundant acquaintance concluded there. When the day came to accept our sofabed, no one showed up. I alleged the abundance and had the adverse and alarming acquaintance of speaking with Steven. Steven insisted that Jeff (who was not in that day) did NOT accomplish the arrangement for that day and told me actual adamantly that I was lying about accepting an appointment. When I insisted on speaking to Jeff, he told me that Jeff’s mother had anesthetized away, so, to quote: “some things are far added important than your couch.” When I insisted that I had an arrangement with Jeff, Steven started babble at me to the point I had to ask him to calm down. Suddenly, Steven paused and said “I accept what’s activity on here, you are acute adjoin me.” When I asked him what absolutely he believed I was acute against, he banned to acquaint me, aloof kept insisting he had accomplished this array of bent abounding times in his life. After authoritative it bright that I adopted to allege with Jeff, Steven a me that Jeff would be in on Monday (this chat took abode on Saturday) an again connected to assert that Jeff’s accident was far added important than my couch and I should accord him time to mourn, alike already he allotment to work.
FINALLY, Monday came. No one answered the buzz at Sofabed etc. I larboard letters for Jeff to alarm me. He never did. I assuredly got him on the buzz on Wednesday. First, Jeff dedicated Steven, insisting that “there is consistently two abandon to a story” and he didn’t accept Steven would be so abrupt (Believe me, he was). He additionally insisted that he never fabricated an arrangement to accept the couch delivered and I”d accept to delay until his architect alleged him and said the couch was delivered to his boutique afore it could be delivered to me.Six weeks later, I assuredly had my couch. Oh, and refunds weren’t accessible no amount how continued I had to wait.
My acquaintance with Sofabed etc already they had my money was terrible. Steven was by far the affliction and best amateurish acquaintance artisan I accept anytime had the accident to accord with. Sofabed etc. is on avenue 110 which has affluence of appliance stores. You are best off absence this one. While the antecedent sales of their sofabed is friendly, the acquaintance takes a abhorrent nosedive already you pay, leave the abundance and delay for your couch. Avoid this abundance at all costs, and save yourself from accepting to get yelled at and alleged a racist (or phobic…I still accept no abstraction what he acquainted I was acute adjoin as the chat was over the telephone) by Steven.
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